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Formic's Professional Services Team offer bespoke consulting services in support of our customer’s individual needs. These include: -
Automating a particular task is often not enough. A close examination of the surrounding business processes and flow of data can reveal further possible efficiency gains. Armed with in-depth knowledge of the capabilities of Fusion software and an understanding of your wider business processes, Formic’s Professional Services Team will ensure that your processes are designed to manage information in the most efficient way possible.
The design of a form heavily influences the success of any information capture project. Aesthetically pleasing and professionally designed forms encourage accurate completion resulting in fast, accurate processing. This significantly reduces the downstream costs of processing high volumes of forms.
Whatever stage you are at, it pays to get early expert advice. Whether your form is a loose draft, sketched out on notepaper or part-designed using Fusion software, send it to our Professional Services Team for assessment.
Formic can develop bespoke training programs for customers with specialist learning needs. For example, we have developed workshop-style training roadshows for clusters of users at multiple on-site locations. Programs can be altered to place emphasis on chosen topics or delivery style and format can be changed to create the preferred learning environment.
To ensure that your Fusion system continues to perform at its peak, it's wise to have it checked regularly. To get the best return from your investment in Fusion software, call in the Professional Services Team for early problem interception.
It’s not always possible to resolve a software problem over the phone, particularly if it’s suspected that the cause of the problem lies elsewhere. On these occasions it often proves more expedient to call in a Professional Services Consultant to track down the root cause on-site and implement an immediate fix.
